Community Drop-in and information surgeries are a regular service provided by the Afghan Community & Welfare Centre both in Walsall and once a week (Thursday) in Birmingham at Bosnia House, where practical help and on-going support and assistance is offered free of charge to all clients. Information is provided on a range of issues including welfare benefits, education, childcare, health and immigration as well as information about other community and council projects.

 

In addition to the information service, we also offer a confidential, mentoring service to our clients. Afghan CWC provides a range of services for all of our clients whatever their background, religion or culture. We are therefore able to work in a way with our clients, which promotes and fosters cultural inter-change and, in a manner, that promotes mutual understanding and respect across cultures, ethnic groups and faiths.

 

We continue working with include: Pashto, Farsi, Arabic and Urdu speaking communities from Afghanistan, Bangladesh, Pakistan, India, Syria, Iran, Romania, Hungary, Norway and others. The majority of our clients are excluded from society due to a language barrier, which is further compounded through the lack of childcare provision, unemployment, poverty and economic disadvantage. Many of our clients are refugees and asylum seekers. Our main services were:

 

• Help and support with housing, immigration, health issues, school admission

• Local area information and tour services

• provides a culturally sensitive environment where our members can discuss any problems in the strictest confidence.

• Referral service to other agencies and community groups.

• Parental support service

• Self-development and confident activities.

• Education and employment support service.

• EU settlement application support service

• Universal credit and other welfare support services.